Maharashtra State Road Transport Corporation [Msrtc] — driver misbehave with passenger for besides driver seat

Address:

Nagpur, Maharashtra, 440009

Dear Sir,
I want to bring to your kind notice that the cruelty & misbehavior shown by ST bus Driver of your department.
I were stand in bus (MH40 Y5971. Nagpur to Gondia) pardi Nagpur, at 2.00 pm.
My destination was Jawahar Nagar The bus came at 2.00 pm on the old pardi naka bus stand and took the 7 to 9 passenger too, And bus start when I saw the besides seat of driver is empty no one was seating on that seat, so I seat on there. Driver said stand up and don't seat here No one any person can seat here. I said why, driver said don't argue with me, I asked is this seat is for conductor, he said I don't know but you can't seat here and stopped the bus and said you may go in another bus.
We want to know, is this seat is for vacant. No one any can seat this seat.
Bus and Driver details given below:
Date : 17/02/2019
Name of the bus : Nagpur to Gondia.
Bus Number: MH40 Y5971
Depot : Gondia
Place of incident : Pardi, Nagpur. Dist. Nagpur, State – M.S.
We want to know can you take action against the driver. If not I will go through RTI

Thanks and regards,
Bilal H. Jalgaonkar & Husain A. Chilwan
Address : Nagpur, Dist. – Nagpur State – M.S.