Maharashtra State Road Transport Corporation [Msrtc] — driver using mobile phone while driving

I was traveling by MSRTC SHIVNERI BUS from Thane Vandana To Pune bus No MH -11-T -9251 start from Thane 2.00 p.m.The driver of this bus was using his mobile phone and later also was talking to someone on the phone. I asked him to stop using the phone to which he replied that "what can we do if it's an emergency?"
Bus drivers should understand that they have the responsibility of all the passengers on them and be very thoughtful and alert while driving!