Maharashtra State Road Transport Corporation [Msrtc] — faulty buses

Address:

Satara, Maharashtra, 415001

I was traveling from mumbai to satara. We sat in the 23:30 bus. We were asked to get down since the bus was not working. Fine with it. Then we reach lower parel and are asked to get down again with the luggage. Finally we heard that the bus was again faulty and from the hirkani bus we we're straight away asked to sit in a red bus. Also no extra charge was refunded. One can imagine how it feels to go through such a scenario when you have 30 kg luggages with yourself.
I know this complaint would not change anything but i believe at least you might feel the guilt for the joke you have been making of people's convince.