Maharashtra State Road Transport Corporation [Msrtc] — I am complaining about satara mumbai reservation bus availability.

Address:

Satara, Maharashtra

Date:[protected]
We had bus reservation from satara to mumbai central at 6:00 pm. No bus was available till 8:15. We asked about bus at inquiry office at following given times, and they gave non sense answers to that questions.
6:00pm - bus will be there in 10-15 minutes.

6:15 - (Inquiry officer was not on the place)

6:30 - 2 buses came but they went for maintainence so wait for 15 min more.

7:0 pm - go and ask to g. D. Shinde, he will answer you.

(We went to meet g. D. Shinde at maintainence room)

7:10 - (We asked for g. D. Shinde. They asked about matter. We told them that reservation buses are not available to mumbai from 5:30 pm. They even don't know about this. They don't know that reservation buses are not available.) someone but not g. D. Shinde told that bus will be there in 10 minutes. Bcoz bus has gone for cleaning.

7:30 - (Same place. Maintainence room or something. No one was available. Some people, conductors we're standing outside. They told that g. D. Shinde is in office near to control room. And that to in very rude way.)

7:40 onwards (Office near control room where we met g. D. Shinde). They called some people and ask to arrange buses. (Buses still was not there.) they told that buses went to fill diesel. Wow.. They asked us to stay there for 10 min more. And gave us answers. But that was not at all related.
They told us that buses are at there place. Some people went and come back. Buses was still not there.

8:10 pm: 2 buses came for 5:30 pm and 6:00 pm reservation people.

Please tell us, who will take care of girls security who are travelling and will reach late.
Kids of 5-6 months was also there. Who will take responsibility of them?
Everyone there from buses department was just giving reasons and that was too non sense.