Maharashtra State Road Transport Corporation [Msrtc] — I need refund

I had booked 2 tickets from solapur to swargate. Ticket number is 37195920. Boarding time was 16:00 bus service type: shivshahi. But i got bus @ 18:00 which started from solapur @ 18:15. After 10 km near kondi village ac stopped working and driver stopped the bus near hotel sunil on solapur pune highway. Both driver and conductor was consistently telling that engineering is coming coming but till 17:45 your engineer didn't come. I wanted to reach before 00:00 in pune. For the safety of my family i decided to go back solapur. I don't know wyhen you're engineer come at the point what happened further. I feel like a tourcher i lost 4 hours now i want my money back. I am attaching few photos for your reference.

Thanks,
Nadeem
+3 photos
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May 02, 2019
Updated by NadeemH
Hi,

I haven't heard anything from MSRTC. Please update.

Thanks,
Nadeem
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