Maharashtra State Road Transport Corporation [Msrtc] — irregularity in shivshahi arrival

We are suppose to travel from pandharpur to jalna via kolhapur-jalna shivshahi sleeper the regular time of arrival of shivshahi is 10:45 pm but now it's 1:33 am but there is no bus available up till now.it very disappointing.please take appropriate action bcoz it is really very inconvenient to customer, this irregularity in timeliness of shivshahi is increasing rapidly .we hope strict action will be taken against it so that next time we can get less perturbation..we are requesting you to please inquire about it as early as possible