Maharashtra State Road Transport Corporation [Msrtc] — misbehavior of controller at bramhapuri bus depot

Sir,
I am Rahul of 10 class, christanand school Bramhapuri chandrapur district . Today after my school (exams going on ), I reached bus depot bramhapuri at about 2:10 pm, I Enquired about Nagbhir bus but the on duty controller has become furious and could not control his temper was talking rudely and saying I have repeatedly answered the same question but many times to many people but same question is repeatedly asked by you people .He started abusing and brought a big rod saying I will hit on your head. He was so furious that we ran away saving our lives . Is this the way to behave with travellers and school going children . This sort of misbehavior will end up by your stern action against such inhuman culprits. You are therefore requested to take drastic action against the misbehaving beast of your department at Bramhapuri .
Thanking you
Yours sincerely
Ch. Rahul
10 class
Christanand school
Bramhapuri
Chandrapur district