Maharashtra State Road Transport Corporation [Msrtc] — misbehavior of driver and conductor and not stopping at regular bus stop

M. S. R. T. C.
Beed to shegaon bus
Ticket no:031555
Date:28/05/2018
Time:20:10:57
Name of conductor: p s waghmare (Of beed depot)

Bus conductor misbehave and use abusive words while giving tickets as i was busy working on my phone.. Then when i asked them to stop at regular bus stop named gajanan vatika shegaon, they ignored my request.. I requested 4-5 times yet they ignored me even when i was standing at door or bus.. I requested driver to do so but he also looked at me and avoided the request.. Took bus 1 km ahead almost to next stop and then stopped when i yelled "please stop now the bus stop has gone far behind (Thambava ki bus stop mage gelay)" over that they started yelling "what happened if we took bus ahead. Your legs won't break i[censored] walk. You play games on phone but can't walk?? (Zal kay mag pushed alo tar, pay tutun jat nahi chalale tar. Mobile car game bar khelta yet)"
Sir/madam, it's my personal decision whether to use my phone in bus or not. Moreover they abused me verbally with words like "murkha, nalayak, chu*ya etc etc"
I am well educated surgeon and responsible citizen of india..
I kindly request you to please put some light on this matter. As this is regular problem with beed depot buses which comes to shegaon..