Maharashtra State Road Transport Corporation [Msrtc] — misbehaviour and misinformation by conductor mahesh bhishte

My friend booked shivshahi ticket from sion hospital to chiplun, timing 11pm from sion. I went to sion hospital stop 10 minutes earlier. But still conducor gave me misinformation about location. Actually he was way behind. And he told me to come to next stop. As a new girl in mumbai it was too difficult to carry 3 bags in heavy rain and also security issue. After reaching there bus wasn't there. I complained about him in controller office. Because of this after sitting in bus he misbehaved and used abusive language. His name is sandip bhishte and mob no. [protected].. I believe in justice. So please take action as early as possible.