Maharashtra State Road Transport Corporation [Msrtc] — not followed timing schedule due accelerator cable failed

Address:PREMIA D2 WING FLAT NO 503, NEAR ZEAL INSTITUTE NARHE DHAYARI ROAD, Pune, Maharashtra, 411041

Shirdi to pune
Mh-06-s-8962
Boarding from loni
Destination - shivajinagar
Complaint-

Speed is very less.
Due to the failure of accelerator cabe bus was stop for half an hour.
After that bus was stopped for 45 min at fountain hotel.
I requested to give me boarding in another bus.
Conductor given me chart i have shown to ordinary bus conductor but a lady conductor denied.
Unfortunately i have travelled again in the same bus but not satisfied with my travel.
+1 photos
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I was booking ticket of shivshahi bus from panvel to satara on 4th may. After failed transaction money was deducted from my account without ticket booking. I want my 420 INR to be refunded back.
Nobody responding no Technical Support & Transaction, number provided online i:e[protected] and [protected] (Toll Free). At one time it is call waiting and other time no one answering. When I get call waiting that means someone is available but other time no one answers.

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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