Maharashtra State Road Transport Corporation [Msrtc] — pathetic management and customer care

Address:

400083

I have done online booking for a 4 pm swargate to mumbai msrtc bus which is delayed by 2 hours but they are not ready to put me on the previous bus where they are booking current customers. So the one who has booked in advance has to wait the most! Staff is unruly and does not listen to so many o[censored]s who are pleading for the past 2 hours. Not even refunding my money so that i can take some other travels. State transport is the worst