Maharashtra State Road Transport Corporation [Msrtc] — poor quality of service

Address:

Satara, Maharashtra, 415623

I am travelling from phaltan to pune station and i have reservation for morning 6 am bus, as bus changes from semi luxurious to shivshai bus and conductor of bus won't allow us to sit in bus even we are ready to pay difference of amount of ticket.
We have reservation and no bus is there and controller is also not on his duty
No one is there to here and provide poor quality of service

This all mistake of conductor he should punish for that
This all happens on monday 28th may 2018 at 6am.

I hope state transport department will take strickt action on such hope less people