Maharashtra State Road Transport Corporation [Msrtc] — re: refund against ticket reserved on[protected] to come to pune at 07:00pm

Address:	Pune, Maharashtra, 411067
Website:	MSRTC HELPDESK

Dear sir,
My wife and self waited for msrtc ac shivneri at 07:00pm at maitri park, chembur for about one and half hour on[protected]Thursday) against online reserved tickets. There was not even a single ac shivneri bus through wakad to aundh. Fortunately, a couple of ac shivneri buses were passing through that stop. As we waited for more than an hour, we requested the ticket examiner to allow us to travel to swargate or pune station ac shivneri via chinchwad. He informed us that we are not allowed to travel any ac shivneri except through wakad. Kindly tell me how long we can wait in a bus stop like maitri park with online reserved ticket. We were forced leave that place at 08:38pm by shivshahi with fresh ticket.
My transaction id:[protected] and ticket no:35651857 for ac shivneri bus. As the trip was not cancelled by us, kindly credit the entitled amount to my credit card no: [protected] of state bank of india visa card.
Thanking you in anticipation

Sincerely yours

N. Natarajan

Cell no:[protected]

E mail id: [protected]@gmail.com