Maharashtra State Road Transport Corporation [Msrtc] — refund against online booking - shivshahi

Address:

Solapur, Maharashtra

Hi,

I booked ticket for shivshahi today around 12:20 pm (Solapur to swargate pune) scheduled departure at 2:00 pm on same day.

I received sms confirmation from my bank immediately about payment made. However no msrtc ticket confirmation through mail or sms.

When i reached to reservation desk they said that they have not received my payment in spite of payment deduction in my account. I showed the my online bank statement however they told me to purchase another ticket as the entry is not there in their duty memo.

I would be purchasing new ticket for the same bus. Hope my payment made through online will be refunded to me as per the duty officer confirmation within three days.

Thanks & regards,

Dnyaneshwar manjare