Maharashtra State Road Transport Corporation [Msrtc] — refund not received after 10 days

Address:	Nashik, Maharashtra, 422011
Website:	msrtc.maharashtra.gov.in

Dear Sir, I cancelled my online journey ticket, even after around 10 days from ticket cancellation date i didnt received my refund amount. as per message of MSRTC I should receive my amount within 7 days after cancellation, Please guide me to recive my ticket cancellation amount.

Ticket No:34918585
Route: NASHIK MELA STAND TO SHIVAJI NAGAR PUNE VIA
SANGAMNER BY PASS
Boarding Stop: NASHIK MELA STAND
Alighting Stop: SHIVAJI NAGAR PUNE
Bus Type: SHIVSHAHI
Total Fare(): 1640.00
Journey Date: 21/10/18 00:30
Cancellation Voucher No 34918769

Contact Details
Mobile Number: +91-[protected]
Email Id: tanmay.[protected]@yahoo.com

Passenger Names:
Chetan Jagtap
Tanmay Jadhav
Sai Shelar
Shreya Kasar