Maharashtra State Road Transport Corporation [Msrtc] — rude behaviour of a lady conductor with senior citizen

Address:	Thane, Maharashtra, 421004
Website:	www.msrtc.gov.in

Dear sir having a reservation for malvan seat no 9 & 10 from ratnagiri with one senior citizen aged 75 on board bus no. Mh-20-bl-2766 was parked on platform no.13 at ratnagiri bus stand scheduled at 14:00 hrs today 08/12/17.. With no announcement made by the controller till the time of departure as being unaware we were waiting at other platform hearing the last minute announcement we rushed to the platform with the bus already leaving anyhow we boarded the bus with luggage along with the senior citizen. Inspite of having a reservation no call was given by the conductor when asked retaliated in a rude manner asking the senior citizen of his senses & told that i'm not your worker when told to keep quiet still went on with an argument & opened the doors & told to leave the bus. Is this the way of behaving with an elderly person by your representative how could a new person know where the bus is parked with no prior announcement... Is it not the duty of the conductor to atleast give a call according to the reservation list?. Bus schedule departure was on time and even we were not late either.. Kindly look into the matter as such a behaviour could bring defame to the corporation.. I ma travelling in the bus along with my dad