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Maharashtra State Road Transport Corporation [Msrtc] — stops mentioned on board are not considered

Today only i went to shivajinagar bus station to see-off my mom. As she was leaving for malegaon.. There was one bus with board which said pune to pachora via some stations including malegaon and chalisgaon.. But when i ask just for confirmation regarding the same that will that bus go to malegaon and by how much time it will reach that station.. The bus conductor declined that it will not go to malegaon, on asking him but the board mentions of stop being there. He replied that it is on our basis not on board.. I guess the bus number was mh-12 bl 3436.. If this is the case, why the hell you'll mentioned the board on buses.. If it's on particular conductor or driver basis.. On constantly arguing with them regarding the same... They were like we will have a sleep in shirdi and then will go to malegaon comfortably.. And it will be too late.. If this is the scenario whether we normal people should really believe in government architecture... This is really hectic.. And should be taken into consideration.. Drivers and conductors should respectfully talk with the passengers... And the board thing... It should be truth and fare... And should be followed by the respective driver and conductors...
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001