Maharashtra State Road Transport Corporation [Msrtc] — ticket has not booked but money got deducted from account

Address:Mumbai City, Maharashtra, 400057
Website:www.msrtc.com

I have booked my ticket on 15 march from mumbai to poladpur (Raigad). I have booked 5 tickets.
That time money from my account got deducted which message i have got from bank but i have not got any message for ticket confirmation.
On the other day when i visited to st stand office the officer told ticket not booked but you will get your money back to your account.
I am still waiting for the same.
Pls look into the same & refund my money back.
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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