Maharashtra State Road Transport Corporation [Msrtc] — tickets fare deducted but no tickets received

Address:

724B, Sarekar Ali, Mahad, District- Raigad. Pincode-402301, Raigad, Maharashtra, 402301

Hello team,

I am divyashree yadav writing this to you asking the refund of an amount deducted while doing transaction on msrtc app and website on 10/05/2019 and 20/05/2019.

Below are the details.

1. While booking a ticket for 3 passangers, i entered all the details and got redirected onto the page of sbi internet banking page. I entered my details and unfortunately the site got down. Fare amount of rs. 519.55 was deducted but i didn't get any ticket booked. (At 20.03 hrs.)
Transaction id/ref : ref#igagcqgah9
Date : 10 may, 2019.

2. While booking a ticket for 1 passangers, i entered all the details and got requested to the page of google pay. I accepted it from google pay and fare amount of rs. 245 was deducted but i didn't get any ticket booked. (At 22.44 hrs.)
Upi ref no :[protected]
Date : 20 may, 2019.

Please do the needful. I expect your co-operation.

Kind regards,
Divyashree yadav