Maharashtra State Road Transport Corporation [Msrtc] — unavailability of bus for reserved ticket journey & unprofessional behaviour of help desk & driver

Address:

Thane, Maharashtra

I mr. Mayur reserved a tickets for 2 persons for medical emergency with the relatives having ticker no. 30876517 trip no. Thnm0003789 dated 2/12/2017 kalyan to tarakpur for journey betn. Kalyan to ahmednagar.

It was scheduled at 8.30 from kalyan - ahmednagar being delayed due to unavailability of conductor. Even though asked for a favour to adjust in some other bus travelling at the same time (Extra trip on weekend) they were behaving unprofessional and not helping. Though it was an issue from msrtc

Finally after round of arguments they managed and boarded us in bus no. Mh07c7262 at 8.56am in which conductor were not carrying any reservation chart.

Not happy with the areogwnt behaviours with the passengers even with reserved tickets.

They caused a delay in our journey amd harressd us even though we had a reservation in advance.

Would like the authorities to take the proper action against these kind of arrogant behaviour of staff

Help desk was not at all helpful

Thanking you in anticipation,
Mr. Mayur