I have booked ticket of shivshahi from pune to chikhli (Buldana). Conductor informed assigned shivshahi bus got failed and have to go aurangabad with semi luxury bus.
After reaching aurangabad vehicle was not present and refund was denied by him.
Kindly request you to get this sorted and provide cash back as soon as possible.
This is clearly making journey uneasy and amount paid was worthless
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