Maharashtra State Road Transport Corporation [Msrtc] — worst service by msrtc

Address:	Mumbai City, Maharashtra, 400055
Website:	msrtc

Hi,

I am currently travellling from Mahad Borivali Shivshahi Bus dated 26 th November 2018

The actual departure from Mahad was at 1:30 pm
the bus departed the depot at 2:20 pm

The conductor says that the passengers whose Alighting point is Wakola Police station will have to leave the bus at Bandra teacher colony
How is this possible Santacruz residents alighting at Bandra

As per him due to traffic the passengers will have to alighting at Bandra teacher colony

Why the passengers are not been dropped at their actual arrivals

The AC in the bus is worst water flowing all over the passengers and still the conductor response was it’s ok

Me and the passengers in the same line are totally wet and travelling standing though we have confirm reservations

Still the conductor is not in the mood to take any action

It’s a real waste of money
Worst service experienced ever

I hope proper and strict action will be taken against it

Regards,
Kedar Kalamkar