Mahatma Gandhi University, Meghalaya — regarding provisional certificate

Address:

New Delhi, Delhi, 110063

Dear sir, my name is parvesh kumar from new delhi. I have enrolled for mgu, mbaal and have completed the course under enrollment no: mgu/122/sn1208045/026, after completion i have applied for the degree certificate on date 10/april/2018 with all the relvant documents mentioned as well as a online payment of rs. 5000.00 in favour of mgu, but i have still no got any information regarding the same. No response regarding provisional certificate and yet i have not received my certificate. Also, no one is receiving my phone calls since last few days and not replying to mail as well. I am doing a daily follow up with them but at times they do not answer my calls. I have to apply for immigration to canada. Highly unprofessional behaviour by keeping a student's career at stake and harassing a serving defence personnel.

Please try and resolve the issue as soon as possible.
Looking forward for a positive and prompt reply.

Thanks
Parvesh kumar