Mahindra And Mahindra — account settlement of a new buyer

Address:

Kolkata, West Bengal, 700026

Dear sir/madam,
Good evening.
I am a very recent buyer of kuv 100 nxt from your showroom royal motors, kolkata. I received delivery on 2/4/18. From the beginning i am a looser buyer of your company.
First, i was purchasing my new car with exchange of my old car hyundai xcent. That was under finance of mahindra finance. So, i have to foreclose the loan and after that it will be adjusted with new loan from mahindra finance and old car value. After all calculations there was an excess amount of around 25, 000/- lying with you. But, due to non professional and non serious accounts person he foreclose the loan 13 days later after my submission of foreclose amount value letter issued by mahindra finance. Due to this kind o[censored]nprofessional work unnecessarily rs.3850/- extra has been paid which is my amount. As this is my amount so you don't have to bother.
Second, after entire deal over, till date my account settlement letter has not been issued. My extra loan amount, which is my money lying with you, nobody is showing interest to refund it back. My executive was ms. Sumita kundu. Whenever i call her, she tells that within sometime she will call me back. But, unfortunately she never call me back.
I am really fade up with this situation.
I need my money back as soon as possible with the fine amount of 3850/- which has been deducted from my account due to unprofessional work of your accounts department.
Otherwise i have to take serious action against this harassment.
Please reply me back.

Thanks & regards,
Ayan mukherjee