Mahindra And Mahindra — airbags did not work at the time of accident

Address:Ghaziabad, Uttar Pradesh, 201010

My XUV- 500, W-10, bearing number- UP-14 CP 6061. Met with an accident on 18th May 2018, at a place near Muraina (M.P.).
1. Both the passengers on the front seats (i.e. Driver and Front rider seat) were wearing the seat belts.
2. The collision was with a "Nil gai" from the front.
3. There was no extra front guard attached as per the instructions of the company.
4. The radiator, bow-nut, front wind screen were badly damaged with significant damage to the other parts attached to the engine.
5. Dispite all this the airbags did not work.

currently the vehicle is at Royal Mahendra at Gwalior M.P.

you are requested to look in to the matter and provide me the reason

1. why the airbags did not open-up despite a front collision
2. what is the guarantee that in any such situation again the airbags will work.

regards

Anup Prashar
[protected]
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Comments

Hello Anup,

Sorry for what happened to you. Last week I also meet with with an accident damaging upto the radiator. The air bags deployed, When I took the estimate from service center they gave me a bill of approx. Rs 700000, its just half the cost of my car. I was really surprised to see that. They are telling me that if air bag is engaged then the ECU should be changed.
How much did you spend for your car repair?

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