Mahindra And Mahindra — bolero pickup delivery not in time

Kaff Plastics

from Raha, Assam

Address:

Tinsukia, Assam, 786125

Dear sir/madam,
This is ajmal khan, my vehicle number is as23bc8678 bolero pickup. My vehicle went for servicing and fuel tank problem at 1st shift in morning and at evening around 5 p. M i got call that my vehicle will be delivered the next day as they just diagnosed it. This is not acceptable.

I run a tea and plastic manufacturing unit here in assam, my despatching is done on daily basis and on huge amount. So, i request you to please do the needful without hampering my business.

Regards,
Ajmal khan (Ceo)
Kaff plastics
Flipkraft polymer

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Apr 02, 2018

Updated by Kaff Plastics Dear Sir,
The complaint which I made have not been taken seriously I guess. As a result, my car is giving problem again after the servicing made on 31/03/2018, the problem is with the fuel tank motor due to this the engine gets off numerous times.

Is this the way a vehicle is serviced? Have I not mentioned earlier that my work will get hampered if I send the car again and again? If this is right to hamper your customer's work and make them let down infront of their clients to whom the product should be delivered on time then please don't take this as a complaint. I got full right to drag these matter to court.

Hope you don't want to loose the customers like these, likewise, we have also many customers in tea gardens whom we give word for perfect delivery on time.

Please take this on serious note and I request you to send your mechanic at my place to make the work done.

Regards,
Ajmal Khan ( Proprietor/ CEO)
Flipkart Polymer
Kaff Plastics

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Comments

Sanjay Nigam

from Lucknow, Uttar Pradesh

I have purchased bolero pick up cbc 2wd bs iv having chassis no.Ma1zr2tbkh5l19607 regt.No.Up-35/at-1488 from your unnao dealer m/s shree tirupati auto, awas vikas colony, unnao on dt.30/01/2018, but your dealer can not provid me invoice and account statment after my several visit to their shop, kindly look into the matter and do the needfull.