| Address: | Sonitpur, Assam, 784110 |
Bolero power + sle was purchased on 24/03/2018. Vehicle serial no. Jzb57400, engine no. Wjj6b18671. The fuel pump started making a sound and a new fuel pump (Tank module assy costing rs 7233.44 and kit filter element costing rs 589.56 and fuel filter element costing rs 106.20, tank cleaning charges rs 1475.00) were replaced by ashok motors, tezpur, assam on 25.09.2018 vide their bills no rbc19a004394 & rbc 19a004393 dated 25.09.2018.
The fuel pump (Tank module assy.) has again started making a noise. The vehicle was taken to ashok motors, tezpur, assam on 05.11.2018 and they stated that all the items changed earlier would have to be replaced again at a similar cost as incurred earlier. Ashok motors stated that the problem is occuring due to hsd being used.
The garden has another bolero, engine no. 10609, chasis no. 83067 model 2010 wherein hsd is being put from the same source and there is no problem with the fuel pump.
There is something wrong with the fuel pump (Tank module assy.) due to which the problem is reoccurring. There were other customers also at ashok motors on 05.11.2018 and they too had the same complaint regarding fuel pump (Tank module assy) of their bolero.
Please look into the matter. Also, do i again have to pay for replacement of parts mentioned above. I have already paid once on 25.09.2018.
Sincerely,
Sr. Manager
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