Mahindra And Mahindra — clutch & flywheel are damaged

Address:flat no 76 2nd floor shakti khand 4 indirapuram, Ghaziabad, Uttar Pradesh, 201014

My xuv 3oo purchased on[protected] months) with mahindra shiva auto cars india pvt. Ltd. Manufacturers pvt ltd (Mahindra dealers) suddenly stopped moving in the middle of the road. After some time, i managed to put the vehicle in 1st gear & parked on the side of the road. The vehicle was towed to the nearby mahindra workshop, 'p. P. Automotive pvt. Ltd. At sonipat' and p. P. Automotive mahindra dealer said that the clutch & flywheel are damaged and need replacement. The total cost quoted was around rs 30000 (Thirty thousand rupees) (Please find the quotation attached) and asked me to pay. My vehicle is still under guarantee. Even though the vehicle is done only 28500 km, they say this is not due to manufacturing defect! I have already raised a complaint calling [protected] (The guy said that i will get a call from area manager of mahindra in one day time). Unfortunately i am one of the earliest owners of mahindra xuv3oo and bought the car without waiting for the users feedback and got carried away with the looks.

Now, if these are the problems that i have to face in the first 10 months of purchasing a brand-new car i really wonder what sought of issues i should be facing in a few months, i am completely depressed and feel like i have been cheated 12 lacs.
My registration no. Mh15gr6447
Chasis no. Ma1nm2et1k2c58397

As, the car is in warranty i am getting service, but what after that?
Within 10 months having hiring a professenal driver i have gone through this manufacturing defect problem. As a new car holder after spending 12 lakh rupees, how can anyone expect these kinds of issues in a car?

So, i request you to take some action, and exchange a new car of same model (Latest modified). Waiting for your positive response.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Mahindra And Mahindra customer support has been notified about the posted complaint.
Feb 27, 2020
Updated by Arun chamoli
contact no [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5288
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information