[Resolved]  Mahindra And Mahindra — complaint for pothens mahindra aluva

Address:Ernakulam, Kerala

Sir,
I am ajith vl, i have been using mahindra xuv 500 for 4 years. Vehicle number kl-64-c -1551, pothans mahindra aluva which has your authorised service center on 13/08/2018, has been given this vehicle complaint for engine sound. They have not yet been able to find out what problems are. I did not call you at the service center and no one told me that my car work status.in 23/08/2018, mr. Vinod service manager called me back to the service center., because that day at 9:30 am, i will call the service center, the reply was answered afternoon. He said that in the evening the problem could be seen and noticed. But today he was invited by me in the evening of 28/08/2018.
I have never seen such a worst service center in my 4 years' use of mahindra. They are acting without a commitment. This will erase the reputation of mahindra's service center itself. It humbly asks me to have the right decision and to make sure that my vehicle is as fast as possible
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Oct 5, 2018
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Mahindra And Mahindra Customer Care's response
Hi Ajith, thank you for writing to us. The senior management of Pothen Autos will get in touch with you to address your concern.

Regards,
Customer Care Team
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