[Resolved]  Mahindra And Mahindra — complaints of engine and aircon in xuv 500

Address:GROUND FLOOR,SANTHI MANOR,KARIKKAMURI CROSS ROAD, 682011

I have bought an XUV W6 in sept 2014.from TVS kochi dealership(KL07 CB 1513).
AC failed in 25, 000 kms and repaired by spending from my pocket as extended warranty info was not informed on time..
Vehicle showed engine complaint from the service of 40000 kms.The engine logo in the dash board is always on.TVS claimed to send emails to Mahindra but no reply was given to me so far.
@50000 kms, AC cooling coil is found to be defective and TVs not had spare part.I had paid advance for the same at Pothen Mahindra and waited for last 2 weeks.After the vehicle is taken for repair they say expansion valve is also found to be defective.They have no spares and do not know when that will come.Now the vehicle is brought back and parked idle at home.
I am not at all satisfied with the quality of vehicle and service. I couldn't use the vehicle for last one month.

Abhay Kumar
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Jul 26, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
Mahindra And Mahindra Customer Care's response
Hi Abhay, we understand that dealer team is already in touch with you.

Regards,
Customer Care Team
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