Mahindra And Mahindra — defected vehicle scorpio s9 delivered

I jainath yadav recently purchased scorpio [s9] on 03.08.2020 through your sonebhadra dealer named agarwal auto sales, urmaura pipri road, robertsganj, sonebhadra (U. P) 231216.
Details of vehicle:
1. Chassis no - ma1ta2xm2l2g25590
2. Engine no. - xml4f14468
3. Model - scorpio s9 2.2mhawk-140 mh-2wd 7s
I want to lodge my grievance regarding unsatisfactory and worse experience after purchasing the said vehicle as detailed below:
1. My vehicle has some unusual defect which come under notice on 13.08.2020, and subsequently informed and handed over the vehicle to dealer on 16.08.2020, for which they have assured to rectify the defect and return back my vehicle within 1-2 days but i have not get my vehicle till date nor they are able to rectify the defect. Actually the vehicle is showing the def indication near digital meter. They are using the vehicle to learn and explore their knowledge and on enquiry regarding the status of vehicle to take back then they usually not properly responding and on contact they are saying that they are working on that and have no proper knowledge of bs-iv model so it will take time, which is very worse experience for me. Kindly, see the matter and give conclusion within 24hrs otherwise provide me new vehicle in place of that. Earlier i have some other models of mahindra suv and regular customer of mahindra & mahindra but this time my experience is very worse.
2. At the time of delivery i have noticed and informed about the dent spot on right side driver gate and right side passenger gate for which the agency person assured to replace the both gates with new company manufactured and painted gate at the earliest but till date i have not get any response.

Your regards,
Jainath yadav
Mob-[protected], [protected]