[Resolved]  Mahindra And Mahindra — defective clutch of scorpio s11

Address:Kamrup Metropolitan, Assam

Sir, yesterday i met with an unusual incident in the busy road at guwahati assam while bringing my scorpio s11bearing registration number ml14-6150 for 2nd free servicing which is just seven months old, clutch plate completely burnt suddenly and smoke was coming out from the bonnet. I am sure that the vehicle must be defective otherwise which should not have happened after driving for few kms. I have driven various cars for many years and issue of sudden clutch burn never occurs. I have driven alto k10 and bolero pick up for 6 years but till today change of clutch plate is not required despite of covering more than 60000kms. What is more embarrassing is that the people from poddar autocorp pvt ltd servicing centre guwahati unwilling to accept the defective clutch or manufacturing faulty but instead trying to put the blame on the style of driving! Now i am being asked to pay more than rs 20 thousand just for replacing new clutch plate in that servicing centre. If a vehicle of such a high price is not reliable for a journey then what is the use of buying this suv? Pls help me to address this issue at the earliest.

Yous sincerely,
Jimstar m marak
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Jan 17, 2020
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
Mahindra And Mahindra Customer Care's response
Hi Jimstar,

Please mail us your contact number along with your vehicle details to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest.

Regards,
Customer Care Team
Complaint comments 

Comments

I got servised my car in narayan motos agra and after servicing I’m not satisfied with my car my cars sensors are not working properly I’m very disappointed with mahindra service plss solve my problem I’m very disappointed. My car is juss 1 year old I’m facing such problems.
Regards
Yatharth Mishra
[protected]

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