[Resolved] Mahindra And Mahindra — Excise duty exemption for handicapped not refunded | |||||
I am really sorry to say about the services offered by company like mahindra and mahindra are very poor. I purchased tuv 300 mhawk 8 amt 100 hp from laxmi switch gear industrial area pkl on 29th june. I am physically challenged and permanent physical disability is 70%. Before buying a car, i submitted my handicap certificate issued by govt of india at laxmi switch gear billing counter for excise duty exemption. I requested for exemption on vehicle offered by govt of india for handicapped people and same is the part of govt of indian constitution. Concerned officer wrote an email to mahindra head office to offer the same however there is no response on that email till date. I have been asking for refund of excise duty since then but every time i get the same reply that there is no response from mahindra head office. I have been even writing mails to your so called customer care where every time they commit that i will receive call from some senior but it has never happened. Is this the kind of service mahindra offer to their customers that too to a physically challenged person? I am completely satisfied with the complete team of laxmi switch gear panchkula however very disappointed with mahindra. Request your intervention to get the refund of excise duty specially offered by govt for physically handicapped at the earliest otherwise i am bound to go to concerned court of law for my rights. Looking forward for your quick support. Thanks and regards Yogesh narula Yogesh. [protected]@gmail.com Was this information helpful? | |||||
Aug 14, 2017 Complaint marked as Resolved Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Mahindra And Mahindra Customer Care's response Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected]. Regards, Customer Care Team | |||||
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There is a starting problem in my XUV500. 15 days before I had complained to Mahindra service centre . They said that they have solve the problem and again there is same problem.
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