[Resolved]  Mahindra And Mahindra — I'm complaining about leather seat covers and services

Address:Chandigarh, Punjab, 160019

I have purchased xuv w10, with extended additional warranty of 5 years, one year back, having leather seats and leather is peeling out from the head rest and when i went to dealer to show, the service centre people are saying its not our fault though the sales person are accepting that there is a fault in product but they are saying once products sold, we are not liable, u contact either to service centre or company directly. I am surprised such a low quality seat covers have been installed in a top model and surprised to see such a careless attitude of sales and service team. I have been using mahindra vehicles and services for such a long e. G. Scorpio, club mahindra. I have never expected such a careless attitude of mahindra.
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Oct 4, 2018
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2018
Mahindra And Mahindra Customer Care's response
Hi Sir, we would like to help you on this. Kindly mail your contact no. and vehicle details to [protected]@mahindra.com or call us at [protected]. Our customer care team will get back to you soon.

Regards,
Customer Care Team
Complaint comments 

Comments

I had booked a sheduled service at 10000 km for today 08/08/18 and when i reached here on the sharp time the service centre labours are on strike and i am force to go back without service. i lost my time, my sheduled events, i have a loss today..!!! i dont know why mahindra is doing such worst experiences to the costumer..!!

[censored]..!!!

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