[Resolved]  Mahindra And Mahindra — mahindra kuv 100 pathetic car and pathetic service

Address:Ahmedabad, Gujarat, 382480

Mahindra... The name is so big... That much 3rd class service... Really pathetic one... I am highly disappointed with it.. All manageres and high authority in service of mahindra was seated in their to make customer fool... Just they knw how to make customer cheated...

I bought top end dual tone diesel of kuv100 in mid january and from day one i am suffering till now my car almost in service center for 14 days so i don't knw i bought car to use for myself or just to keep in service center..

On the day of delivery itself there was a debt and some color feded and rubber putty in window was not proper so it's not air proof or water proof in car still excepted the car as dealer manish tripathi ([censored]al motorway, ahmedabad) promised us to rectify it in next week. So we trusted him n excepted car with full happiness.. Then as guided by mr tripathi sent car for that dent removing and 3m coating (As company saying they are doing again a big big lie.. Just washing car with normally they say it as 3m coating which is again cheat). They took car in mrng from my job with assurance they will return it in evening... But they didn't... They said will send next day as will do proper work (Which is again fake)
. Next day whole day till evening i waited for car at job.. But there was no driver available avaibile so i need to hire uber... N 3rd day they delivered my car at job.. So it's just 2 or 3 hrs work took 3days to. Comolete... Thn we sent car on 1st service after 3200 km around and then the real fool making started...

-on name of free service they charged 2500/- so i am already in tetion now how much they gonna charge on chargeble service;
-then to replace that rubber line on driver window which is still pending they assured is in service they gonna change that... But they just made stick that line by gum so made us fool.. Like we don't understand anything... We are stupid people who just had waste money and so we bought their car.
-after service when car came it was horrible... My car was more pathetic then i sent..
As they used some wax in interior but didn't wiped tht... No cleaning at all.. Not inside not outside so pa hetic... We complained and assercice incharge promised us he will do in a week so we took service delivery which was out biggest mistake..

After 10 days of service pennle of ac is jam so we need to take in service center they temporarily fix it and declared panel needed to be change so they will arrange new panel and will contact us in a week...
But as we are biggest fool to purchased their car they didn't contacted us till 15 -20 days... N after that cable of my gear box was broke when i was driving car in 3rd gear.. Car was locked and stopped on road with solid jerk which was terrifying for me (I was lucky enough tht my car was just on 30-40 speed think if i was in 90 speed.. May be i was not here)
We call toll for taking car to service center on last thursday (3rd may) in mrng...
And now their drama started..
I mean in 4 months o[censored]se.. Panel failure.. Gear failure patehtic service who except that car who took responsibility or assurity of my car now.. So they just told cable is repaired we asked for assurity for further... But # all manageres are just really pathetic... Dealers manish tripathi also kept his hand up after saling car... And service in charges... I don't knw their post but.. Anil... Jignesh... Xiveir dicosta... Nitin misha... All making just pull.. As we are escalating car they don't want us to escalate... We asked for assurance proof in written they didn't agreed on that.. And this mr. Mishra told me he is giving me assurity that if any technical issue happne they will replace all parts of my car in warranty of 3 years and after warranty also.. They they told me.. He gave us roadside or any place assistant for free anytime.. Then in my free service there must be free of coast... So i agreed to take car back on thier condition and tried to kept again trust asking car delivery with all his written as his said...in that also they made fool... They sent driver with just some sorry later... When we called they asked take car will send later... As we denied and sent car back not accepted car.. They sent later on what's app... With different terms.. So again we didn't accepted car.. So still my car is in service center only.. And i told them keep car with company i don't want car and not money too

As i m highly disabilities with company so i don't want anything... But for their job forcing us to accept the car...

But really now i will fight... N now i don't want my car at all.. If company want to keep it keep it.. I don't care.. Now... Their car to them.. It's really pathetic service...

Please guys mahindra's team response and their work is so dull.. I felt i bought some third class vehicle from them... Don't but car from them.. I[censored] want to just go n visit frequently service centers of them then only buy.. As ur some day car gonna be there only..

N who ever mahindra's person reading this... I really don't want my car now.. Accept that car as shift from our side to it pathetic company... We don't want any call not mail.. Not any disturbance
. Just don't want this car..

For know whole issue u can reach to mahindra's service center and also for my car.. My name is sujal... But don't dare to call me to just make me more fool...

N don't buy cars from mahindra
After spending our money we only need to suffer... So i[censored] want to suffer after spending ur own precious money thn buy car from them...
Was this information helpful?
No (0)
Yes (0)
Jun 18, 2018
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Mahindra And Mahindra Customer Care's response
Thank you for writing to us, Sir Please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team
Oct 17, 2019
Updated by Komal1506
Again in service your company making us fool and harrasing so much ..really I feel it's my biggest mistake I bought car from Mahindra or may be from shirltal motors don't knw. But will not suggest anyone to buy economical range car from Mahindra at all
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5288
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information