[Resolved] Mahindra And Mahindra — mahindra kuv 100k6+ | |
Sir I have already complained about my new kuv vehicle as company not resolved my problem once again i am complaining My new kuv vehicle which was purchased on 9/06 17, was met with an accident on same day of delivery then it was towed to india garage workshop hebbal mysore, there they took two and half month for repair, after repair they give the vehicle on 30/08/17 they said vehicle was perfect. But after 10 days i ran the vehicle for only 450 km, all of a sudden a loud sound stated to come from the engine of the vehicle, then again vehicle was towed to the india garage showroom hinkal mysore Their the vehicle inspection was done by the technician from mahindra company the gave report that engine was seized and the cause for it was previous accident But now the problem is the insurance person are not acepting the engine problem was due to the previous accident as it was not surveyed before the repair they say that vehicle will not run if the engine problem was due to the accident, and they are not ready to bear the charges of the engine assembly replacement. It is due to the negligence of the duty from the india garage workshop mysore, all problem started, if they are properly checked the vehicle before and told to the insurance people i would got the claim from insurance, but they never done that so now either mahindra company or the showroom are responsible for damage occurred, they should bear the charges of replacement of engine. But they are not doing that, even after keeping vehicle for 20 days repairing process has not been done i had no other option left other then to take matter to the consumer forum and media, for the remedy, if company does not take any initiatives as early as possible Was this information helpful? | |
Sep 28, 2017 Complaint marked as Resolved please instruct the showroom person to replace engine assembly as early as possible Mahindra And Mahindra customer support has been notified about the posted complaint. | |
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018