[Resolved]  Mahindra And Mahindra — mahindra kuv100 corrosion and rusting issue with in 3 years

Address:Mahindra Sireesh Auto, Singa Sandra, 560076

I am proud owner of kuv100 k8 diesel since 2016. I am servicing the vehicle regularly at their authorised service station mahindra sireesh auto till date as per schedule. I noticed, severe corrosion and rusting in the bottom side of all the 4 doors and even on top inside of boot door. When brought this to mahindra sireesh auto notice, they were prompt in telling the door will be replaced free of costs as my vehicle is under 5 years extended warranty and just completing 3rd year. Now, when i gave it for service, they are asking me to bear consumables and painting cost which they estimated at ₹25k plus gst.
How can all doors have the same issue if it is not because of sub-standard material usage? Why i should be paying for painting cost?
Please answer. Meanwhile, i am trying to get in touch with mahindra regional service head.
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Oct 30, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2019
Mahindra And Mahindra Customer Care's response
Hi Manohar,

Apologies for the inconvenience caused. Request you mail us your contact number along with vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

Regards,
Customer Care Team
Complaint comments 

Comments

I have purchased marzzo m6 on 20 august 2019 problem on head lights and foge lighting is when in raining condition moisture found in side lights it should not hepen in new marazzo. Previous i20 car but I never face this problem.
Thanks
Gs chavda
[protected]

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