Mahindra And Mahindra — mahindra tuv300 vehicle fired fired after parking | |||
I purchased mahindra tuv300 in january 2018, and meter reading was just 13000kms. My vehicle is under warranty and we have on time services, no electrical wire on device tampered. On 28th feb 2019 after traveling for 2kms distance from shapur nagar to jeedimetl i parked my vehicle near my home, in less than 1min there was huge blow from engine compartment and total engine compartment caught fire, i was just narrowly escaped from the blow. Immediately putting some huge efforts we controlled fire and it stopped. Then we called to customer care and we explained the issue and they sent towing vehicle and took our car to the nearest service centre dealer. They said mahindra official team will inspect my vehicle, in 2-3days we will be getting the vehicle inspection and diagnose report, directly from the company. When the fire occurred there were some dry leaves in from ofmy vehicle, they also caught fire, now after 26days mahindra dealer and some mahindra employee declares that fire is initially from the external source, for which thay could not explain properly. They are findig excuses saying that, there were dry leaves under vehicle, vehicle was driven since 1hr, once engine is stopped no electrical system will work, and stopped vehicle cannot be fired, which are irresponsible and silly statements. Despite of all these issues they personally put some words on me and my father which are really painfull and disgusting. Please i need a help Was this information helpful? | |||
Mahindra And Mahindra customer support has been notified about the posted complaint. | |||
Add a Comment | |||
18%
Complaints
5290
Pending
0
Resolved
944
+91 22 2490 1441
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
Post your Comment