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Mahindra And Mahindra — major issue on mahindra motors

Hi Sir,

We have a major concern about Mahindra motors.

Customer name is Kumar.k
My registered mobile no [protected], [protected]

Issue - I took a new car at MAHINDRA T V SUNDRAM IYENGAR AND SONS (P)LTD which is in
107/1, Nelson Manickam Rd, Aminjikarai, Chennai, Tamil Nadu 600029.

Vehicle name .TUV300
Vehicle number TN10 BE 9444

We aren't satisfied on the delivery, they have delivered a display demo car to us..we already informed to that executive person (Name- sudha ) you shouldn't delivery that demo car to us (customer)because we took a photo of that demo car engine number before the registration itself.

Even though they delivery the same demo car to the customer.After registration only we noticed that engine number which we took is same in the delivered one.Hence, we had big fight with that executive person and to the manager to change this demo car into the new car from manufacture.

They are not ready to change it.They have promised like you won't face any issues on this demo car also they gave more assurance on it.we thought after registration it's not possible that's why we took a delivery at 7Pm though its a night time we didn't get chance to look a car fully in and out.Next day morning only we noticed many major issues on that demo car at the same time we raised a complaint to the showroom no one responded properly to us .

Sir, we aren't buying a second hand car right why should we tolerate this kind of things. We spend more than 12, 00, 000 RS to get this car but we aren't satisfied on it. So please kindly take a immediately action and replace it .also we are expecting your proper response if not we will go legally and face the further action.

Please refer the attachement.
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Complaint Status


[Feb 01, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Hey i live jammu and the dealership people (the staff )is hopeless they dont know how to dwal with people they book an apppintment with us and when you come to the dealership there is no one to attend you instead of that they show attitude !! Really very bad experience !!no proffessionalism

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    Mahindra And Mahindra
    Customer Care Service
    Customer satisfaction rating
    21%
    Complaints
    3965
    Pending
    0
    Resolved
    815
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View Full Information
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