Mahindra And Mahindra — manufacturing defect in kuv 100
Porvorim, Bardez, Goa., India
AnAnushka Salvi on Jan 1, 2019
I am mrs. Anushka salvi resident of h. No 861, rai, siolim goa and a owner of your esteemed company vehicle kuv 100 bearing a registration no. Ga 03 r 3856 purchased in january 2016. I wish to bring to your notice that the said vehicle was pre-booked before its launch with great enthusiasm but there is a manufacturing defect in the said vehicle. At the begining only the ceiling light was not lighting up and the battery indicator was continuosly remaining on an the vehicle broke down on the way while we had taken it to belgaum and it had to be towed to the service centre. Our dealer muktar automobiles failed to rectify the error and made us pay rs.14000/- and replaced the battery. Again after putting new battery also the battery indicator started turning on in between. I got it serviced again and told them to rectify the problem. For some days it worked properly again i faced the same problem. We have used vehicles of different brands but not a single car made us put new battery within a year. Again it broke down while we had gone to kolhapur but luckily it started next day. Now i have given it for servicing on saturday 29th december but till today i have not got the vehicle and if i call them up they are telling me that they are checking the battery. They are not able to identify the problem and rectify it. A common service class person like me cannot afford to replace battery every year when the car has travelled only 11945 kms. The service centre of muktar automobiles is not prompt and cannot find and rectify the fault. I am not interested in the car anymore and let them keep it in the service centre as i m filing a complain against the company in the consumer forum.
Please take the required steps and do the needful.
(Attaching manual repair order form)
[Jan 02, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
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