Mahindra And Mahindra — manufacturing defect of front shock absorber in tuv 300 t10

Address:

Bangalore, Karnataka, 560035

Dear sir,
I am shanthi kiran, bought a new tuv300 t10 car in the month of nov 2017 from mysore road branch bangalore. I have noticed a big noise coming from front left shock absorber when it goes on bumps and the vehicle was pulling left. I had complained immediately to show room and they said this will be fixed in 3000kms service. My vehicle was taken to bodyshop at bannerugatta road brach to fix the issue. Unfortunately the problem was not fixed and it was a temeprroay fix and the problem was remain same. I had complained again to mahindra about the issue but no luck. I gave the car for 10, 000 service and told about the issue and requested them to fix it permanently, i got the vehicle with a temporary fix. With in two days problem has started again. I am surprised how such a big company can sale manufacture defected car to their customers and no permanent fix to the problem in spite of complaining multiple times. Please take this issue seriously and provide the solution. As per the consumer act and law i am liable to get a new car. I would really appreciate if you can respond in a positive way.

Thanks
Shanthi kiran