Mahindra And Mahindra — Mileage of verito vibe

Address:Bangalore, Karnataka, 560076
Website:NA

I purchased mahindra verito vibe d4 in january 2016. I purchased a yellow board vehicle and one of the main reason to purchase this was mileage.
But i have been observing that the mileage within the city does not cross 13.
Being a diesel vehicle, its expected to be at least 16 in city.

When i complained about this in my first free servicing in bangalore, i was told that it will improve after 2nd servicing. But unfortunately after replacing the air filters and oil change etc. It still remains at 11.

What could be wrong? What shod i do to improve the mileage?
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