Mahindra And Mahindra — misconduct by shuhul automobiles pvt jammu by not fulfilling the formalities after buying the car

Address:Opp. To Showoroom, Narwal By-Pass, Near Bathindi Mode, Adj Idgah Park, Jammu, J&, Srinagar (J K), Jammu and Kashmir 190001, Jammu, Jammu and Kashmir

I have purchased mahindra marrazo m6 from"shuhul automobiles pvt ltd jammu"on 25 march. First my plan was to buy the car on 22 april. On 22, i told them to get the car ready with all the formalities done but i was unable to transfer them the money due to internet issues. Then on 25, after arranging everything i again headed towards their showroom and onspot i transferred them the payment online and they delivered the car to me. At the time of delivery, only the delivery chalan (Dated 22 april) and insurance were handed over to me and they claimed that they will provide me with the bill and the leftover documents the day after at my place. Then after 1 day one of their employees went to my bank without informing me to interogate about my mode of money transfer i. E whether i had pay the money by my self or by loan. This was very humiliating for me. Also the bank manager refused to give any kind of information without any written notice by the company. Acc to the manager there is no such formality that one has to go through while buying a car that too when i didn't take any loan. The manager told them that if they wanted any such kind of information, they have to get a written note of it by the mahindra company stating that particular formality. Since then no one from that company contacted me nor have i got my bill and other legal documents. It has been 18 days that i have purchased my car but i can't take it out of home for drive due to incomplete documents. I hope you will look into the matter to resolve it as soon as possible or else i will be left with no option but to head towards the consumer court.
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I booked bolero bs6 from shushul mahindra channi jammu when i visited showroom for delivery of my bolero the sales man refused me to provide me bolero he asked me to purchase xuv 300 petrol W8 optional which was available with them. I asked the sales person for its mileage he assured me that it will give mileage of 18 to 20 km per litre but in acutual when i drive the car it is giving mileage of 10km/litre its very costly and i can not manage such a heavy amount for its petrol. Hence its requested to you to get my xuv300 back to dealer and give ma a bolero within a week time otherwise i have no alternate to approach Ho, ble High Court Jammu for Justice and also will lodge an FIR through court I have also discussed the matter with my lawyer.

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