Mahindra And Mahindra — misconduct by shuhul automobiles pvt jammu by not fulfilling the formalities after buying the car
Opp. To Showoroom, Narwal By-Pass, Near Bathindi Mode, Adj Idgah Park, Jammu, J&, Srinagar (J K), Jammu and Kashmir 190001, Jammu, Jammu District, Jammu and Kashmir, India
Rarajisanjay on Apr 16, 2019
I have purchased mahindra marrazo m6 from"shuhul automobiles pvt ltd jammu"on 25 march. First my plan was to buy the car on 22 april. On 22, i told them to get the car ready with all the formalities done but i was unable to transfer them the money due to internet issues. Then on 25, after arranging everything i again headed towards their showroom and onspot i transferred them the payment online and they delivered the car to me. At the time of delivery, only the delivery chalan (Dated 22 april) and insurance were handed over to me and they claimed that they will provide me with the bill and the leftover documents the day after at my place. Then after 1 day one of their employees went to my bank without informing me to interogate about my mode of money transfer i. E whether i had pay the money by my self or by loan. This was very humiliating for me. Also the bank manager refused to give any kind of information without any written notice by the company. Acc to the manager there is no such formality that one has to go through while buying a car that too when i didn't take any loan. The manager told them that if they wanted any such kind of information, they have to get a written note of it by the mahindra company stating that particular formality. Since then no one from that company contacted me nor have i got my bill and other legal documents. It has been 18 days that i have purchased my car but i can't take it out of home for drive due to incomplete documents. I hope you will look into the matter to resolve it as soon as possible or else i will be left with no option but to head towards the consumer court.
[Apr 16, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
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