[Resolved]  Mahindra And Mahindra — no support from customer care unit

Address:Durg, Chhattisgarh

Dear sir,
I have purchased kuv100 - reg. No. Cg07ba4726 on 01.04.2016 from shivnath mahindra, bhilai, dist. Durg, chhattisgarh. After eight months of purchasing i was getting front left wheel problem. Since then several time i have given my vehicle for repairing to the service center. Every time after few months of delivery same problem arises. The service center has changed front shockup two times, and many other things but no proper work has been done so far. On 20.06.19 had been delivered my vehicle after 18 days of repairing period and now on 30.10.19 i have again given the vehicle to the service centre for the same problem. I was supposed to get the delivery of my repaired vehicle today on 6.11.19 as per sms received from service centre but whenever i call there to know the status of my vehicle, i have been told that due to lack of parts or daily new problem it will take few more days to get it ready for delivery. No proper communication and no proper work. I am getting harassed every time for the same issue and unavailability of my vehicle. Either i had been delivered damaged vehicle or duplicate parts / poor servicing i am getting for my vehicle. I request you to take some action on the above mentioned problems from your side. They always keep my vehicle for long time without proper work. I lodged complaint in customer care portal of mahindra and sending mail daily but no proper response and event didnt get revert mail.
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Dec 21, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Mahindra And Mahindra Customer Care's response
Dear Sir,

We have forwarded your details to the Mahindra Area Customer Care Manager who will get in touch with you at the earliest.

Regards,
Customer Care Team
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Jawa showroom "Motocult" Banjarahills, Hyderabad asked me to pay handling charges.

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