Mahindra And Mahindra — poor service and car dealers

Address:

122018

I am frustrated, irritated and annoyed by dealer gsp motors-gurgaon (Sohna road) and still being gentle that i am at showroom and yelling on your people out there.

I have been struggling for more than 2 months…and i regret choosing gsp gurgaon in-spite of being in faridabad. I would soon be regretting choosing mahindra - people were right customer service would be pathetic. A pathetic service and customer service - i also got.

Even complaints are not resolved in 70 days.

- i bought tuv 300 on 15th may, payment was taken for endurance kit but few parts of accessories are missing till date
- registration number took 60 days and after so many follow ups - i got it last week
- pasting was pathetic that i had to loose rear side protection just in a week, it just got missing. After so many complaints - it was corrected once for left over portion and then again came out in a week…. If your product is so bad - why do you sell it.
- last week car was picked for such correction and you people returned my car just with a car wash - and all actual reported problem continued…same day and time i informed service head and area manager - both stated sorry and service head assured for car pick for 22nd and by all means - it was not done. And i am writing it now to start a protest and take actions!

Service head (Yashpal) or showroom staff (Mainpal & varun) or even area managers (Rispy) are of no use. They all make false commitments and poor you people do not even know actual date of purchase and delivery.