[Resolved] Mahindra And Mahindra — poor service complaint not attended properly
Q
qam
from Kolkata, West Bengal
Address:
Near Old Bus station Ranchi
This is inform you that my vehicle jh-01-bl 3086 xuv was sent to your service station on dated 22nd may-19 bill no rbc[protected] against some minor complaints, after that all complaints was attended and finally released, but sorry to say that their was one complaint against ac blower.in this subject as per your mechanic advice and suggested from your service station to replace ac blower motor and this will be work properly thereafter i have given permission go-ahead and your service has to replaced the new motor but the next day immediately my driver was intimated to your service station the during running of ac the one new type of sound is generated which is purely not acceptable during driving and also against that what ever you have charged which was paid and problems is remain continue. Again they called my vehicle for re-check up nut still problem is continue. Therefore i request kindly look in to the matter seriously and resolve the complaint.
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Aug 14, 2019
Complaint marked as Resolved
Mahindra And Mahindra customer support has been notified about the posted complaint.
Jul 11, 2019
Updated by qam This is inform you that my vehicle JH-01-BL 3086 XUV was sent to your service station on dated 22nd May-19 Bill No RBC[protected] against some minor complaints, after that all complaints was attended and finally released, But sorry to say that their was one complaint against AC blower. in this subject as per your Mechanic advice and suggested from your service station to replace AC blower motor and this will be work properly thereafter I have given permission go-ahead and your service has to replaced the new motor but the next day immediately my Driver was intimated to your service station the during running of AC the one new type of sound is generated which is purely not acceptable during driving and also against that what ever you have charged which was paid and problems is remain continue. again they called my vehicle for re-check up nut still problem is continue. Therefore I request kindly look in to the matter seriously and resolve the complaint.
Verified Support
Jul 14, 2019
Mahindra And Mahindra Customer Care's response Hi, apologies for the inconvenience caused. We've forwarded your details to the senior management Pratik Automobiles to look into your concern at the earliest.
As i put my car on service at your jamnagar branch Platinum Motors i getting my car just for clutch and brake setting after 20days today and i got car at 11.00p.m instead of msg of 7.00 p. M. And now at this time i retuned to garage
And i will stay whole night here
Great torture from mahindra and mahindra
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And i will stay whole night here
Great torture from mahindra and mahindra