Mahindra And Mahindra — regarding refund of amount

Vpatil2007

from Pune, Maharashtra

Address:

Gwalior, Madhya Pradesh

I (Vikram patil) have purchased a xuv 500 model w6 from royal automobiles pvt ltd gwalior in month of september 17, chasis no. H6h16796
During the purchase of vehicle your sales manager puneet sharma promised me refund of amount for exchange & tcs two months after purchase of vehicle all demand documents were submitted by me.
Now almost five months are gone, number of times i visited showroom but no satisfactory answer was given, your sales manager says he has left the job.
Your landline number is always unattended.
Need a early resolution on the above matter or else i will be forced to choose legal path.

Regards
Vikram patil
Mobile number [protected]

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Mahindra And Mahindra customer support has been notified about the posted complaint.

May 10, 2018

Updated by Vpatil2007 Complain not yet resolved though I am doing regular follow ups with your local representative Umesh, every time I have been getting new date & now they are not picking up phone also. Almost six months over.

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Comments

Vpatil2007

from Pune, Maharashtra

Is this complain going to resolve.
I have been in touch with your local executive Umesh for last two months

Vpatil2007

from Pune, Maharashtra

Complain not resolved yet & now Mahindra local representative stopped picking up phone & not responding to mails also, will you be able to let me know how long will it take to resolve the matter as seven months already passed from date of purchase & three months from the date of complain.