Mahindra And Mahindra — regarding services and clutch plates.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201016

Dear team,
I have purchased a new xuv 500 on 6/11/2018, from koncept mahindra noida, when i have submitted my car of the first inspection, nothing was noticed by me as well as the service engineer, but after 1 hour service engineer came to inform me that my came with heavy burning smell of clutch plates, that time i was shocked that how it can happin, i have asked to service engineer that how it is possible that the car was totally 1400 km drive by me and i was very careful while driving, service engineer told me that it happin when you put you leg on clutch while driving, i said that i have not done that mistake, and it is my new car how it can happin in just 1400 km, in reply he just smiles on me and said i have changed the clutch plates of xuv in just 60 km, after the discussion service engineer has taken the test drive of my car and said every thing is ok and nothing to worry, simaltaniously he has mentoined all the details in my service records that my car is came in the centre with burning smell, now the situation is even i can reverce my car by using clutch is smells like burning,

My question is to the company is that, it is any kind of manufacturing default, did i wasted my hard earn money, because without using clutch it is not possible to drive the car in traffic, and with the burning i cannot accept this car as i was driving from 18 years.

Kindly consider my problem and suggest for the same.

Thanks
Jitendra singh
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