[Resolved]  Mahindra And Mahindra — regarding the service provided to mahindra thar by karnataka agencies puttur

Address:

671551

Dear sir/madam,

We have mahindra thar crde, and we go for regular services with karnataka agencies puttur, who is our nearest authorised dealer for mahindra vehicles.

When we have taken the vehicle for service last month, we had problem regarding the coolant leakages. The same was reported to the service team there. They have replaced radiator, saying that there is leakage in the radiator. However, even after replacing the radiator and the servicing, the leakage has not stopped. Later we found that the leakage is in the outgoing pipes and not in the radiator. When, we went back to the service team at karnataka agencies at puttur, they told the spare parts are not available and we have to wait.

We would like to bring your notice that we have been unnecessarily charged by your agent for replacing the radiator, which is wrong diagnosis.

We need your assistance, in getting the over charged amount to be returned to us and also the vehicle to be serviced to the fullest extend free of charges.

We here with attach and forward the karantaka agencies invoice for the service charges. We strongly feel, there is a lapse from the service team and we need justice. We hope and strongly believe that, you would get intervene and sort this issue favourably.

Thanks and regards,

Shama prasad v
+91 [protected]
Email: [protected]@yahoo.com