Mahindra And Mahindra — regarding the service which was provided to me during my vehicle breakdown.

Address:

Flat no e 103 MODI builder gardiniya apartment sr Nayak nag, Sr Nayak nagar jeedemetla, Hyderabad, Telangana, 500055

I saurabh singh while traveling to my workplace today morning[protected] to bonthapally narsapur road faced a issue with my suv500 vehicle. My vehicle was in a running condition but all of a sudden my vehicle stopped while i was traveling. I then called the customer support team at 11.25am and i made a request to give me road side assistance. They told me that they will be sending the mechanic by 12.30pm and i was ok with it. But the mechanic came to that place by 1.30pm and examined the vehicle and didn't find the solution. Then he was leaving the place without giving me the proper response. I then asked him to tow my vehicle to the nearest service station. He denied helping me and told me that rsa service will be provided within an hour. But i didn't recieve any call or any kind of help from mahindra service team. So i made my own arrangements and parked my vehicle at automotive suchitra hyderabad. And later today night at 9.0pm i get a call from mahindra customer support asking me whether my issue has been solved or not? I don't understand why you people asked me this question when u didn't provide me rsa. Itseems like you people are only concerned for the sale of vehicle.

I need a proper response from your team by tomorrow morning stating the reasons for this kind o[censored]nprofessional service. If not i will be filing a case at consumer forum because you people promised me to give me service during my vehicle purchases. And mahindra was not upto their promises.

Saurabh singh
[protected]